FAQ

FAQ

Frequently Asked Questions About Singles Holidays at the Mistral Hotel in Crete

Planning a holiday on your own can be exciting, but choosing the right hotel can make all the difference. At the Mistral Hotel in Maleme, Crete, we have been welcoming single and solo travellers for more than 30 years.

The Mistral is different from a conventional hotel. We are exclusively for single and solo travellers, our rooms are designed for single occupancy without a single supplement, and our communal dining, optional excursions and relaxed social atmosphere make it easy to meet people without having to organise everything yourself.

Here are the answers to some of the questions we are most frequently asked.

Is the Mistral Hotel exclusively for singles and solo travellers?

Yes. The Mistral has been dedicated exclusively to single and solo holidaymakers for more than 30 years.

The hotel is designed around the experience of travelling alone without necessarily having to spend your holiday alone. You have your own private room, your own space and plenty of freedom, while communal meals, optional excursions and the bar provide natural opportunities to meet other guests.

Do I have to be single to stay at the Mistral?

No. Our holidays are designed for people travelling independently, whether you describe yourself as single, divorced, widowed, separated or simply someone who enjoys travelling alone.

The important thing is that you are travelling as a solo guest. We are not a dating or singles-matching resort. Some guests make lifelong friendships here, some simply enjoy meeting interesting people, and some are perfectly happy doing their own thing.

Is the Mistral a singles dating hotel?

No. Although friendships and relationships have certainly developed between guests over the years, the Mistral is not a dating resort.

Our focus is on creating a sociable environment for independent travellers. You can meet people as much or as little as you wish.

What age are the guests?

We welcome solo travellers of all adult ages, but the majority of our guests are aged 40 and over.

You will find a mixture of ages, backgrounds and nationalities, with many guests in their 40s, 50s, 60s and beyond.

Is the Mistral suitable for over-40s?

Absolutely. In fact, over-40 solo travellers make up a large proportion of our guests.

If you are looking for a holiday where you can travel independently, enjoy good food, explore Crete and meet other mature solo travellers without feeling that you are staying in a resort dominated by couples, families or much younger holidaymakers, the Mistral could be a particularly good fit.

Is the Mistral suitable for over-50s and over-60s?

Yes. We regularly welcome guests in their 50s, 60s and beyond.

There is no upper age limit. What matters far more than age is whether you enjoy the idea of a relaxed, sociable holiday with other independent travellers.

Will I be the only person travelling alone?

No. Every guest at the Mistral is travelling as a solo holidaymaker.

This is one of the biggest differences between staying here and booking a conventional hotel on your own. You won’t arrive to discover that everyone else is travelling as a couple or family.

Will I have to socialise all the time?

Not at all.

You can spend the day reading by the pool, exploring Maleme independently, going to the beach or simply relaxing in your room. Our excursions and activities are optional.

The one part of the Mistral experience that is particularly social is dinner, where guests normally eat together at communal tables. This means that you don’t have to walk into a restaurant and ask for a table for one every evening.

Are the rooms single rooms?

The rooms are designed and furnished as comfortable double rooms but are exclusively for single occupancy.

This means you get a proper double or king-size bed rather than a small conventional single room.

Do you charge a single supplement?

No.

This is one of the fundamental differences between the Mistral and many conventional hotels.

Our rooms are priced for single occupancy, so you do not have to pay an additional single supplement simply because you are travelling alone.

How many rooms does the hotel have?

The Mistral has 38 guest rooms.

The relatively small size of the hotel is an important part of its atmosphere. It is large enough to offer facilities and choice, but small enough that guests can quickly become familiar faces rather than anonymous hotel numbers.

What types of rooms are available?

There are three main room categories:

  • Seaview Rooms – with a full sea view.
  • Lateral Seaview Rooms – with a partial or lateral sea view.
  • Garden View Rooms – overlooking the courtyard/garden area.

All rooms are comfortably furnished and have their own balcony or terrace.

Can I choose my room?

Subject to availability, you can specifically reserve a room by room number.

This is particularly useful for returning guests who already have a favourite room.

Do all rooms have a balcony?

Yes. All rooms have a private balcony or terrace.

Are the rooms air-conditioned?

Yes. All rooms have individual air-conditionioning units.

Do the rooms have Wi-Fi?

Yes. Free Wi-Fi is available throughout the hotel.

Do the rooms have a safe?

Yes. Rooms have a safe for your valuables.

Is there a fridge in the room?

Yes. Rooms are equipped with a refrigerator/mini-fridge.

Do rooms have tea and coffee-making facilities?

Yes. Tea and coffee-making facilities are provided as well as endless suply of coffee and tea.

Do the rooms have hairdryers?

Yes. Saloon style hairdryers are available in all rooms

Do the rooms have irons and ironing boards?

Yes.

Are pool towels provided?

Yes. Pool towels are provided.

Do the rooms have a bath or shower?

This varies by room.

Most rooms have walk-in showers, while just a few have a shower over bath. Some of the rooms have a separate bath tub besides the walk-in shower. If you have a preference, tell us when you make your booking and we will do our best to accommodate your request, subject to availability.

Are the rooms non-smoking?

Yes. The rooms are non-smoking. Smoking is permitted on the balconies.

Can I request a ground-floor room?

Yes. If you need a ground-floor room, please let us know when booking. We will do our best to accommodate requests, subject to availability.

Will I have to eat alone?

No. This is one of the things our guests particularly appreciate about the Mistral.

Dinner is served at communal tables, creating a relaxed and sociable atmosphere. You can arrive on your own and quickly find yourself chatting with other guests.

What is dinner like at the Mistral?

Dinner is an important part of the Mistral experience.

We serve traditional, home-style Cretan and Mediterranean food, using local ingredients wherever possible. Much of the cooking reflects the food we enjoy ourselves in Crete, including vegetables, salads, herbs, olive oil, local cheeses, fish and meat.

Dinner is served communally, so it is as much a social occasion as it is a meal.

Is wine included with dinner?

Yes. Complimentary red, rosé or white wine is served with the included evening meals.

Is breakfast included?

Yes. The standard holiday package includes a daily traditional Cretan/continental-style breakfast buffet, with hot options and coffee.

Is dinner included every evening?

The standard seven-night package includes six evening meals. There is normally no dinner at the hotel on Sunday evening.

Does the Mistral cater for vegetarians?

Yes.

Vegetarian food is an important part of the Mediterranean and Cretan diet, and our kitchen offers vegetarian choices using fresh local produce.

If you have specific dietary requirements, please tell us when booking so that we can advise you about what we can accommodate.

Can you cater for special dietary requirements?

Please contact us before booking or as soon as possible after booking if you have allergies, intolerances or other dietary requirements.

We are happy to discuss your requirements with you rather than making assumptions about what you need.

Is the food genuinely Cretan?

Cretan food is central to the Mistral experience.

We use traditional ingredients and cooking methods and source local produce wherever possible. Our extra virgin olive oil comes from the family’s own olive groves, and we regularly showcase traditional Cretan dishes and flavours.

Is water included?

Filtered chilled water is available throughout the hotel. Guests receive a reusable water bottle on arrival.

Will I meet other people easily?

For most guests, yes.

Because everyone staying at the Mistral is travelling independently, you already have something in common with the people around you.

The communal dinners, bar, excursions, activities and relaxed pool areas all provide natural opportunities to meet people.

Do I have to join group activities?

No.

Our excursions and activities are optional. You can join an organised trip one day and spend the next day doing absolutely nothing.

What if I am shy or travelling alone for the first time?

You certainly won’t be the first person to arrive at the Mistral feeling a little nervous.

Many guests arrive knowing nobody. Because everyone is travelling solo, it is generally much easier to start conversations than it can be at a conventional hotel.

Our team is also very familiar with welcoming first-time guests and helping people settle in.

What if I don’t want a very sociable holiday?

That’s perfectly fine.

The Mistral is sociable rather than compulsory. You have your own private room and plenty of opportunities to do your own thing.

You might spend one day with a group exploring Crete and the next day quietly reading beside the pool.

Do guests become friends?

Many do.

Over the years, guests have formed friendships that continue long after their holiday. Returning guests often come back to see friends they first met at the Mistral.

That said, there is no expectation that you need to form friendships or participate in everything. The holiday is yours.

What activities are available?

We organise a range of optional activities, excursions and trips throughout the season.

These are designed to introduce guests to Western Crete, its beaches, food, culture, history and landscapes.

Depending on the season, activities can include beach trips, cultural visits, walks, food experiences and themed weeks.

Do I have to book excursions in advance?

Not necessarily.

We normally introduce upcoming activities and excursions during the week, and our team can advise you about what is available.

Some activities have limited spaces, so advance booking may be advisable.

Can I explore Crete independently?

Absolutely.

The Mistral is a good base for exploring Western Crete independently, and our team has extensive local knowledge and can help you decide what to see and how to get there.

Is there a beach near the hotel?

Yes.

The Mistral is in Maleme, just a short walk from the shoreline. There are also several beautiful sandy beaches within easy reach of the hotel, including beaches around Platanias and further west.

Is Chania close to the hotel?

Yes.

The Mistral is approximately 16 km west of Chania, making it easy to explore the historic city and its famous Venetian harbour.

Where exactly is the Mistral?

The hotel is in Maleme, Western Crete, approximately 16 km west of Chania.

Maleme is a traditional coastal village with a beach, tavernas, shops and local services.

Which airport should I fly to?

The nearest airport is Chania International Airport (CHQ).

When searching for flights, look for Chania rather than Heraklion, as Chania is the most convenient airport for the Mistral.

How far is the hotel from Chania Airport?

The journey from Chania Airport to the Mistral is approximately 45 minutes, depending on traffic.

Do you arrange airport transfers?

Yes.

Guests arriving at Chania Airport on a Tuesday are met by a Mistral representative and receive a complimentary transfer to the hotel. A complimentary return transfer is also available for Tuesday departures.

For arrivals or departures on other days, transfer arrangements may differ, so please check with us before booking your flights.

Why are holidays normally Tuesday to Tuesday?

Our standard holidays operate in seven-night blocks from Tuesday to Tuesday.

This schedule allows us to coordinate complimentary airport transfers and helps create a consistent rhythm for the hotel and its guests.

Longer stays can normally be booked as 14, 21 or 28 nights.

Do you include flights in the holiday price?

No.

Because our guests travel from many different countries and airports, flights are not included.

However, our team has extensive experience helping guests identify convenient flights to Chania and is happy to offer advice.

Can you help me find flights?

Yes.

We are happy to advise you about flight options, including flights from regional UK airports and other European departure points.

You book the flight yourself, giving you control over your preferred airline, departure airport and flight times.

How do I book a holiday?

You can book through the booking facilities on our website or contact our team directly.

If you are unsure which room, dates or travel arrangements are best for you, we are happy to discuss your options before you book.

How much deposit do I need?

For bookings made eight weeks or more before departure, a €300 per-person deposit is normally required.

Bookings made within eight weeks of departure are normally payable in full.

Always check the current booking terms for the latest conditions.

Can I book at short notice?

Yes, subject to availability.

There is no additional charge simply because you make a late booking, although availability becomes more limited as the season progresses.

Can I stay for more than one week?

Yes.

Standard holidays can be booked for 7, 14, 21 or 28 nights.

Staying for two weeks is particularly popular with guests who want enough time to combine organised trips with independent days.

Can I stay for less than seven nights?

Our standard holiday programme operates in seven-night blocks from Tuesday to Tuesday.

Occasional short breaks may be offered, depending on the season and availability. Contact us if you are looking for a shorter stay.

Do you offer discounts for longer stays?

Yes.

Current Club Mistral discounts include a 5% discount for seven-night stays and a 10% discount for stays of 14 nights or more, subject to the applicable terms.

What is Club Mistral?

Club Mistral is our guest membership programme.

Guests can receive benefits including booking discounts, special offers, priority for room upgrades when available and early information about new themed weeks.

Can I recommend a friend?

Yes.

Club Mistral members can benefit from our refer-a-friend scheme when a new guest books in accordance with the programme’s terms.

Please check the current Club Mistral conditions for the latest offer and eligibility requirements.

What is normally included in the holiday price?

Depending on the package and dates, your holiday can include:

  • Accommodation in your own private room
  • Daily breakfast
  • Six evening meals during a standard seven-night stay
  • Complimentary wine with included evening meals
  • Filtered drinking water
  • Selected complimentary activities
  • Access to the hotel’s facilities
  • Complimentary airport transfers on qualifying Tuesday arrivals and departures
  • A complimentary bottle of extra virgin olive oil on departure

Always check the price and booking page for the exact inclusions applicable to your dates.

Is the airport transfer included?

Tuesday airport transfers to and from Chania Airport are complimentary under the standard transfer arrangements.

Transfers on other days may incur an additional charge.

Is a bottle of olive oil included?

Yes.

Guests receive a bottle of extra virgin olive oil upon departure.

The olive oil comes from the family’s own production and is one of the little touches that makes the Mistral experience particularly Cretan.

How many swimming pools are there?

The Mistral has two swimming pools.

One is heated, and there are plenty of sun loungers around the pool areas.

Is there a bar?

Yes.

The Oasis Bar is one of the social hubs of the hotel and is a popular place to meet other guests.

There is also a dance floor, and the bar area can be enclosed in cooler or unsettled weather.

Does the hotel have a spa?

Yes.

The Althea Wellness Suite offers massages and other treatments.

Is there a gym?

Please contact the hotel for current information about fitness facilities and available activities.

Is there Wi-Fi?

Yes. Free Wi-Fi is available.

Is the hotel suitable for people who want to relax?

Definitely.

You can spend your holiday doing as much or as little as you like. The pool areas, spa, gardens, beach and surrounding village all provide opportunities to slow down and relax.

Why is Crete a good destination for a singles holiday?

Crete combines beautiful beaches, fascinating history, traditional villages, excellent food, spectacular landscapes and a warm local culture.

It also offers plenty of things to do without requiring you to spend every day on organised activities.

For solo travellers, this makes it possible to have a holiday that combines relaxation, exploration, culture and socialising.

What is there to do around Maleme?

Maleme is a relaxed coastal village with a beach, tavernas, cafés, shops and local services.

It is also an excellent base for exploring Western Crete, including Chania, Platanias, Kolymbari, Kissamos, Falassarna and other destinations.

Is the Mistral close to Chania Old Town?

Chania is approximately 16 km from the hotel.

The historic centre is home to the Venetian harbour, narrow old streets, museums, restaurants, cafés and historic buildings and makes an excellent day or evening trip.

What are the best places to visit in Western Crete?

There are too many to list in one FAQ, but popular destinations include Chania Old Town, the Venetian harbour, Falassarna, Elafonissi, Kolymbari, the White Mountains, traditional villages and the many beaches and gorges of Western Crete.

Our team can help you decide which places are best suited to your interests and the time you have available.

What should I pack?

For a summer holiday in Crete, lightweight clothing, comfortable walking shoes, swimwear, sunscreen, sunglasses and a hat are essential.

If you are joining one of our walking or activity weeks, bring suitable footwear and clothing for the activities you intend to undertake.

What currency is used in Crete?

Greece uses the euro (€).

Do I need travel insurance?

We strongly recommend comprehensive travel insurance covering medical treatment, cancellation, delays, lost luggage and other unforeseen circumstances.

Do I need a passport to travel to Crete?

Yes.

Travel requirements depend on your nationality. UK travellers should ensure that their passport meets the current requirements for travel to Greece.

Non-UK nationals should check the requirements applicable to their own passport before travelling.

Is there a tourist tax?

Yes.

The Greek government applies a per-night accommodation levy. The amount can change, so please check the current rate applicable to your stay. The current booking terms state that this is payable separately, in cash euros, on departure.

Can I use credit cards in Crete?

Cards are widely accepted in Greece, including at many hotels, restaurants and shops. It is nevertheless sensible to carry some euros for smaller purchases and places where card payments may not be available.

Is Crete safe for solo travellers?

Crete is a well-established tourist destination and is generally considered a safe place for visitors.

As with any destination, normal travel precautions are sensible. One of the advantages of staying at the Mistral is that although you are travelling independently, you have a hotel team and a community of fellow solo travellers around you.

I’ve never taken a solo holiday before. Is the Mistral suitable for me?

Yes. Many Mistral guests arrive for their first solo holiday.

The important distinction is that you are travelling alone rather than being expected to spend the entire holiday alone.

You have your own room and complete independence, but there are other solo travellers around you from the moment you arrive.

What happens when I arrive?

If you arrive on a qualifying Tuesday flight into Chania Airport, you will be met by a Mistral representative and transferred to the hotel.

At the hotel, our team will welcome you, check you in and help you get settled.

You’ll also receive your complimentary reusable water bottle, with filtered chilled water available throughout the hotel.

Is there a welcome meeting?

Yes.

A weekly welcome meeting provides an opportunity to hear about the hotel, activities, excursions and what is happening during your stay.

It is also a natural opportunity to meet other guests who have just arrived.

Will there be other first-time guests?

Usually, yes.

The Mistral welcomes both first-time visitors and returning “Mistralites”. Many regular guests are very happy to welcome newcomers and share their knowledge of the hotel and the island.

What is a “Mistralite”?

“Mistralite” is our affectionate name for someone who has stayed at the Mistral.

You will find plenty of returning Mistralites who come back year after year to see friends, enjoy Crete and experience that familiar Mistral welcome.

What makes the Mistral different from an ordinary hotel?

The biggest difference is that the entire hotel is designed around solo travel.

You aren’t simply a single guest staying in a hotel designed for couples.

Everything from the room arrangements to communal dining, optional excursions and the social spaces has been developed with independent travellers in mind.

Will I be lonely?

We obviously cannot promise how you will feel, but the Mistral is specifically designed to make solo travel more sociable.

Every guest is travelling independently, dinner is communal, activities are available and there are plenty of opportunities to meet people.

At the same time, you always have your own private room and the freedom to spend time alone whenever you want.

Is the Mistral a party hotel?

The Mistral is sociable rather than a dedicated party hotel.

There is a bar, music and dancing on some evenings, but there is equally plenty of opportunity for relaxation.

The atmosphere tends to be friendly, informal and welcoming rather than focused on nightlife.

Is the Mistral suitable if I don’t drink alcohol?

Yes.

You do not need to drink alcohol or participate in bar activities to enjoy the Mistral.

There are plenty of other ways to spend your time, and non-alcoholic options are available.

Is the Mistral suitable for independent travellers?

Very much so.

Our guests tend to be people who are comfortable making their own decisions and exploring at their own pace, but who also appreciate having opportunities to meet other like-minded people.

If you are wondering whether the Mistral is right for you, the simplest answer may be to talk to us.

Tell us a little about yourself, when you would like to travel and what sort of holiday you are looking for. We can help you choose the right room, dates and activities for your stay.

Mistral Hotel – Singles in Crete
Maleme, Chania 73014, Crete, Greece

Telephone: +30 28210 62062
UK: +44 2045 77 08 68
Email: [email protected]

Whether this is your first solo holiday or your twentieth, we look forward to welcoming you to Crete.

Come alone. Leave with friends.